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Social Media Turns Tween

Posted: Nov 06, 2016
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Social media turned 10 years old this fall, What has its impact been in our business and personal lives? And what is its impact and influence in the history of modern communication? By John Senall


Google now has over 600 million AMP documents created by sites world-wide to dazzle mobile searchers with lighting fast speed and lower data usage.


Mobile Measurement of Satisfaction

Posted: Jun 27, 2016
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Are you using mobile and digital tools to improve your customer satisfaction measurement and follow-up? Read about easy ways to implement real-time feedback into your organizational processes that can boost brand satisfaction and positive word of mouth.


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How many words should an email be to get a reply? What tone should you use? Tips from a major study of 5.3 million emails offer tips and advice.